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Business Process Specialist, Data Services

Date: Jul 15, 2021

Location: Atlanta, GA, US, 30313

Company: Coca-Cola Bottlers’ Sales & Services Company, LLC


The Data Services organization is responsible for enhancing, stewarding, and reporting against a sprawling suite of Coca-Cola business performance data. We are looking for a candidate with strong data skills who can flex between analytical and product owner responsibilities. This role is critical to the success of this organization as it is ultimately responsible for influencing the long-term business logic and architecture of our data portfolio and delivering our most complex and interdependent solutions. In this role, you will develop a deep understanding of the Coca-Cola business, its data systems and constraints, and the diverse reporting needs of its stakeholders.


  • Leverage advanced data and software skills (SQL, Tableau, Power BI, Alteryx, etc) to design, build and test sustainable reporting solutions
  • Interpret stakeholder needs and translate into detailed, actionable work requirements
  • Design and maintain thoughtful documentation of data solutions and related business processes
  • Serve as subject matter expert, applying knowledge of business and data processes alike to identify opportunities and drive change autonomously
  • Proactively identify risks, streamline interdependent efforts, and optimize the resources available to you
  • Identify root causes of issues related to data or reporting, striving to understand situations in-depth and in total accuracy
  • Coordinate and execute effective user acceptance testing to ensure solutions are accurate and implemented as planned
  • Develop and deliver the necessary documentation and coaching to ensure new tools/features/services are adopted successfully

Key Skills and Behaviors:

  • Ability to balance tactical execution with strategic thinking
  • Passionate about data – can easily visualize complex data relationships and quickly learn new analytical tools and software
  • Clear, concise, and personable communication to technical audiences and business leaders alike
  • Logical, enthusiastic, and decisive approach to problem-solving
  • Works autonomously while understanding boundaries of responsibilities.
  • Ability to quickly absorb and retain large amounts of information
  • Helpful, positive approach to customer service
  • Ability to influence stakeholders and project partners to achieve results

Required Education/Experience:

  • Bachelor’s degree in engineering, statistics, business, or equivalent industry experience
  • Minimum 3 years of experience in data analytics, IT, or project management
  • Intermediate to advanced SQL
  • Mastery of Microsoft suite including Excel

Preferred Education/Experience:

  • Alteryx, MS Visual Studio or similar data flow task software
  • Proficient in BI tools such as MicroStrategy, Tableau, PowerBI
  • Knowledge of Coke data systems highly preferred

Nearest Major Market: Atlanta