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Business Services Analyst - CIS Portfolio

Date: Apr 5, 2021

Location: Atlanta, GA, US, 30313

Company: Coca-Cola Bottlers’ Sales & Services Company, LLC

Serve as a single point of contact for Receivables (end to end) with our Direct Store Delivery National Customers, Bottlers and/or Distributors (RTM).  Manage & review analytical end to end invoice data for assigned National Portfolio across all Coca-Cola Bottlers with over ~$1 Billion annual sales (role manages a set portion of the total). Collaborate with peers, AR, OTC, EDI and cross functional teams at CBS to ensure national customer/distributor/bottler issues are addressed & resolved timely. Perform functions in accordance with the established credit policy and practices in a manner that will result in maximum sales, sound receivables and prompt conversion to cash. Achieve and maintain corporate objectives and team goals, including Currency and Seriously Past Due. Maintain a large volume of responsibilities and manage through urgent requests/customer demands successfully.

Essential job duties and responsibilities:

  • Collaborate and build strong relationships with Customers, Distributors and/or Bottling Companies to ensure timely billing, collection and payment of receivables (e.g. deductions, overpays, residuals, etc).
  • Provide support to the CIS System Administrator with new Customer implementations onboarding into the Consolidated Invoice Services process
  • Analyze Customer/Distributor and/or Bottler receivables to identify areas for improvement to existing CIS processes and/or systems. Note trends; seek root cause resolution and act accordingly
  • Deal directly with retail customers for payables issues (including skipped invoices, delayed payment, unauthorized deductions, delivery issues), presented/outlined by each bottler.
  • Collaborate with all cross functional teams at CIS to compile outstanding issues/balances and present to the assigned CIS Customers/Bottlers/Distributors for appropriate resolution or escalation
  • Facilitate & manage monthly Bottler/Customer/Distributor statements to ensure accurate reconciliation between CIS's SAP system/Micro-Strategy
  • Manage aging of assigned portfolio to determine trends, root cause analysis, a resolution plan or present issues requiring escalation to NOSR, Value/Airline AE’s & CIS management teams.
  • Develop and maintain favorable business relationships with other CBS departments, Bottler personnel and Distributor/Customer Account Executives
  • Execute daily/weekly reports in Micro-Strategy & SAP to manage outstanding receivables for assigned customer portfolio
  • Execute & manage daily CIS Teradata application – Invoice Suspense Items
  • Assist A/R analysts with Portfolio research and remittance issues affecting payments
  • Participate in additional CIS or CBS projects, as assigned



  • Required:
    • Bachelor’s degree in Accounting, Finance or Business, or equivalent industry experience
    • Minimum 2 years of experience in credit/collections, analytical or finance industry
  • Preferred:
    • 2 years Consumer product industry experience (bottling preferred)
    • 2 years National customer or Sales facing experience



  • Strong Analytical skills
  • Strong oral and written communication skills
  • Experience with key Coca-Cola support systems including SAP, Teradata, Micro-strategy and Matrix reporting
  • Proficiency in Microsoft Suite including Intermediate Excel (pivot tables, filters, equations, Vlookup)


Coca-Cola Bottlers’ Sales and Services LLC is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

As an Equal Opportunity Employer, CCBSS is committed to providing reasonable accommodations to applicants and employees with disabilities.  If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by email at

Nearest Major Market: Atlanta