Coca-Cola Bottlers’ Sales & Services Company, LLC

Business Services Analyst - CIS Portfolio (Atlanta, GA, US, 30313)

Job Summary

Serve as a single point of contact for Receivables (end-to-end) with our Direct Store Delivery National Customers, Bottlers, and/or Distributors (RTM). Manage & review analytical end-to-end invoice data for the assigned National Portfolio across all Coca-Cola Bottlers with over ~$1 Billion annual sales (role manages a set portion of the total). Collaborate with peers, AR, OTC, EDI, and cross-functional teams at CBS to ensure national customer/distributor/bottler issues are addressed & resolved in a timely manner. Assist the CIS System Administrator with the implementation of new customer onboarding to the Consolidated Invoice Services process. Perform functions in accordance with the established credit policy and practices in a manner that will result in maximum sales, sound receivables, and prompt conversion to cash. Achieve and maintain corporate objectives and team goals, including Currency and Seriously Past Due. Maintain a large volume of responsibilities and manage urgent requests/customer demands successfully.

Duties and Responsibilities

Collaborate and build strong relationships with Customers, Distributors and/or Bottling Companies to ensure timely billing, collection and payment of receivables (e.g. deductions, over payments, residuals, etc).

Provide support to the CIS System Administrator with new Customer implementations onboarding into the Consolidated Invoice Services process

Analyze Customer/Distributor and/or Bottler receivables to identify areas for improvement to existing CIS processes and/or systems. Note trends; seek root cause resolution and act accordingly

Deal directly with retail customers for payables issues (including skipped invoices, delayed payment, unauthorized deductions, delivery issues), presented/outlined by each bottler.

Collaborate with all cross functional teams at CIS to compile outstanding issues/balances and present to the assigned CIS Customers/Bottlers/Distributors for appropriate resolution or escalation

Facilitate & manage monthly Bottler/Customer/Distributor statements to ensure accurate reconciliation between CIS's SAP system/Micro-Strategy

Manage aging of assigned portfolio to determine trends, root cause analysis, a resolution plan or present issues requiring escalation to NOSR, Value/Airline AE’s & CIS management teams.

Develop and maintain favorable business relationships with other CBS departments, Bottler personnel and Distributor/Customer Account Executives

Execute daily/weekly reports in Micro-Strategy & SAP to manage outstanding receivables for assigned customer portfolio

Key Skills and Abilities

Required

Basic understanding of financial operations, including finance processes and software systems.

Ability to manage multiple high priority demands against tight deadlines.

Thrive in fast-paced environment within complex business structure.

Manage, manipulate, and analyze high volumes of data effectively.

Self-starter with exceptional attention to detail, problem-solving skills, and organizational skills.

Strong written and verbal communication.

Analytically driven with technical skills.

Proficiency in Microsoft Suite including Intermediate Excel (pivot tables, filters, equations, Vlookup)

Preferred

Experience within the Coca-Cola System

Familiarity with PowerBI and PowerApps

Advanced Excel Skills

Qualifications

Education Requirements

Min/Preferred	Education Level	Description
Minimum	4 Year / Bachelors Degree	In Accounting, Finance or Business, or equivalent industry experience

Years Of Experience

Minimum Years of Experience	Maximum Years of Experience	Comments
2	5	Minimum 2 years of experience in credit/collections, analytical or finance industry
2	5	2 years Consumer product industry experience (bottling preferred), 2 years National customer or Sales facing experience

Hybrid Work Environment

CCBSS operates a hybrid working environment. This is a teleworking role that requires working at a CCBSS office location on a regular basis (or a minimum number of days per month or week) at the manager’s discretion. The number of days required at a CCBSS office location is at the manager’s discretion and is subject to change depending on business needs.

Required Travel

Travel is not anticipated

Total Rewards, Totally Rewarding

We are one family supporting the Coca-Cola bottling system in North America. Our work is indispensable to our partners and makes an impact in the communities where we operate. We are committed to workplace diversity and to rewarding exceptional performance. We expect a lot from our team — after all, it’s their exceptional work that helps CCBSS support the Coca-Cola bottling system in North America. To keep everyone motivated and energized, we offer a comprehensive benefits and rewards package.

Work-Life Integration - Vacation, floating holidays, parental leave, flexible work environment
Competitive Base Salary - A base salary or hourly wage rate in line with market rates for the job duties and skills required
Rewards & Recognition - Acknowledging our employees’ contributions
Retirement Plans & Guidance - Programs to assist associates in saving for retirement
Health & Welfare Plans - Medical, life, and disability insurance plans

Coca-Cola Bottlers’ Sales and Services, LLC is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, or basis of disability or any other federal, state, or local protected class.

Business Intelligence Analyst I (Atlanta, GA, US, 30313)

Job Summary

The CCBSS Data Strategy & BI organization is responsible for collecting, managing, and stewarding a complex suite of business data for a broad array of stakeholders across the Coca-Cola system. The Business Intelligence Analyst I will employ insatiable curiosity, fastidious attention to detail, and a strong aptitude for data analysis and data concepts to deliver reporting products and services with excellent customer service. The objective of this role is to serve as a conduit between Coca-Cola’s dense and highly nuanced data and reporting assets and the business teams that rely on them.

Duties and Responsibilities

BI & Reporting Projects (e.g. Power BI dashboards, custom data sets/feeds, etc.)- (40% of Time)
- Interpret and deliver reporting requirements, ensuring results are accurate, logical, and performant.
- Apply analytical and mathematical concepts to provide customers with meaningful, accurate business metrics (trend, impact analysis, segmentation, change contribution, penetration, churn, etc.)
- Ensure deliverables are successfully adopted. Publish internal and external-facing documentation for your reporting solutions.
- Deepen technical skills in a variety of technologies and applications by leveraging peer knowledge, online resources, and informal training materials
- Work with manager and peers to rationalize disparate reporting methodologies, standardize approach where it makes sense, and promote transparency, consistency, and accessibility of Coca-Cola system data

Duties and Responsibilities

Reporting Services (e.g. data analysis and research, consultative support, etc.)- (40% of Time)
- Develop subject matter expertise in Coca-Cola data, including data lineage and a thorough understanding of the business activities and concepts represented by the data.
- Leverage subject matter expertise and efficient data querying and manipulation skills to perform research and analysis on data anomalies, data quality gaps, and business insights.
Stakeholder Engagement- (20% of Time)
- Steward reporting projects and services through a variety of customer-facing avenues, including formal and informal presentations, training, and documentation.
- Work closely with internal and external customers to understand their business routines, performance metrics, audience, and overall role in the Coca-Cola system
- Act as an extension of customers’ teams, anticipating needs and providing excellent service in analysis and reporting

Key Skills and Abilities

Proficient in SQL, including joins and aggregations
Proficient with concepts of relational data, reporting, and data manipulation
Expert Excel skills
Ability to quickly learn new technologies, tools, and syntax
Articulate, precise communication of complex, technical, or data-oriented content
Proficient in PowerBI

Education Requirements

Minimum: High School or GED — With minimum required experience
Preferred: 4 Year / Bachelor’s Degree

Years of Experience

1 to 4 years of experience in data analysis and reporting

Required Travel

Business travel is not anticipated to exceed 30% (3 days out of a 2-week period).

Hybrid Work Environment

Total Rewards, Totally Rewarding

Work-Life Integration - Vacation, floating holidays, parental leave, flexible work environment
Competitive Base Salary - A base salary or hourly wage rate in line with market rates for the job duties and skills required
Rewards & Recognition - Acknowledging our employees’ contributions
Retirement Plans & Guidance - Programs to assist associates in saving for retirement
Health & Welfare Plans - Medical, life, and disability insurance plans

Company Message

Coca-Cola Bottlers' Sales and Services, LLC is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Accountant I- Tax (Tampa, FL, US, 33617)

Job Summary

The Accountant Tax I provides foundational tax accounting and compliance support across multiple operational tax types, contributing to the accuracy, timeliness, and integrity of the organization’s tax reporting and related financial records. This role supports multi-state tax filings and associated accounting activities, helping ensure compliance with applicable regulations while supporting month-end close and audit readiness.

Working within established tax processes and under the guidance of senior team members, the Accountant Tax I prepares and validates data, performs reconciliations, and develops supporting workpapers across areas including Sales & Use Tax, Property Tax, Unclaimed Property, Business Licenses, Fleet Tax, Mandatory Deposits, and related filings. The role also assists with tax journal entries, account reconciliations, and variance analysis to support reliable tax balances and reporting.

This position collaborates with internal stakeholders to gather information, resolve discrepancies, and maintain accurate tax records, escalating questions or issues as appropriate. Through consistent execution and attention to detail, the Accountant Tax I supports internal and external audit activities and contributes to the overall effectiveness of the tax function.

Success in this role is demonstrated through the accurate and timely completion of assigned filings, reconciliations, and documentation, as well as the continued development of technical tax knowledge, process understanding, and professional judgment.

Duties and Responsibilities

Assist in the preparation of multi-state operational tax returns and related filings across assigned tax types.
Gather, validate, and organize financial and operational data supporting tax filings and compliance activities.
Prepare workpapers and supporting schedules to ensure accurate tax reporting and audit readiness.
Support account reconciliations related to tax filings and identify variances for review by senior team members.
Assist with tax-related journal entries and month-end close activities under supervision.
Support responses to tax notices, license renewals, and registration requirements as assigned.
Collect and maintain supporting documentation for internal and external audits.
Collaborate with Senior Tax Accountants and operational teams to obtain required information.
Maintain accurate and reliable tax records in accordance with internal policies and procedures.
Escalate discrepancies, variances, or process questions to senior team members promptly.
Communicate status updates, issues, and risks to supervisors as needed.
Develop working knowledge of tax software and systems (Vertex, OPT, Tracker PRO, License Pro) through training and hands-on experience.

Key Skills and Abilities

Proficiency in Microsoft Excel, Access, Word, and PowerPoint; SAP experience preferred.
Strong organizational and prioritization skills to manage multiple tasks and meet deadlines, especially during peak reporting periods.
Effective teamwork and communication skills to collaborate and share relevant information.
Analytical skills to review data, identify variances, and escalate issues under guidance.
Strong attention to detail and sound judgment in handling routine tax data and documentation.

Education Requirements

Minimum: 4 Year / Bachelor’s Degree — Accounting or Finance

Years of Experience

1 to 3 years of experience in Accounting or Finance

Required Travel

Travel is not anticipated

Hybrid Work Environment

Total Rewards, Totally Rewarding

Work-Life Integration - Vacation, floating holidays, parental leave, flexible work environment
Competitive Base Salary - A base salary or hourly wage rate in line with market rates for the job duties and skills required
Rewards & Recognition - Acknowledging our employees’ contributions
Retirement Plans & Guidance - Programs to assist associates in saving for retirement
Health & Welfare Plans - Medical, life, and disability insurance plans

Company Message

Coca-Cola Bottlers’ Sales and Services, LLC is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Sr. Payroll Operations Specialist (Tampa, FL, US, 33617)

Job Summary

The Sr. Payroll Operations Specialist serves as the subject matter expert and actioner of all end-to-end payroll-related processes for the client bottler. The Sr. Payroll Operations Specialist will be the primary point of contact for all payroll and time-related queries from both the bottler client and the BSNA team. This role will be responsible for ensuring a timely and accurate payroll for the supporting client population. This position will continue to identify gaps in audit reporting and promote efficient operational processes while adhering to regulatory guidelines. This role will partner with the client and CONA contacts for timekeeping administration, finance, and HR. This position will also be responsible for preparing all bank transactions related to payroll funding.

Duties and Responsibilities

Responsible for execution of payroll processing and non-processing tasks to run weekly/biweekly payroll cycles within the CONA application.
Prepare all net pay and third-party vendor bank fundings ($240M/annually) on behalf of the client (i.e., net pay, 401k, health savings account).
Research and resolve payroll errors before funding, including but not limited to schedule changes, taxation issues, commission calculations, or base rate changes.
Perform all \audits for payroll and bank reconciliations.
Manage all bank reconciliation items related to payroll fundings (positive pay, void and reissue, stop payments, etc.)
Apply policy or CBA language for payroll processing of all non-exempt employee population.
Calculate and track overpayment liabilities based on bottler policies and regulatory guidelines. Communicate directly with bottler associates to explain and retrieve overpayments.
Perform payroll year end tax adjustments, unclaimed funds processing, and overpayment or receivable write-offs for the client bottler.
Administer and balance all “off-cycle” transactions (tax adjustments, union bonuses, severance payments, incentives, and travel & expense reimbursements from Accounts Payable, etc.)
Partner with the client bottler and finance to process all commissions and over/short deductions for the driver population.
Provide client bottler with direct support to resolve complex payroll root cause issues (timekeeping, master data, organization management)

Duties and Responsibilities

Manage all bank reconciliations related to payroll fundings (positive pay, void and reissue, stop payments, etc.)
Assist legal and internal audit with all payroll and timekeeping inquiries for legal settlements and union grievances.
Provide client bottler with superior customer support through service level adherence, accurate processing, and payroll subject matter expertise.
Partner with client internal and external vendors to support payroll dependent interfaces (benefits, garnishments, timekeeping, etc.)
Conduct system update testing process, managing issues with CONA/IT support for user acceptance or regression testing.
Identify payroll and reporting efficiencies within the CONA platform to incorporate into the bottler processing model.

Disclaimer: This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change with or without notice.

Key Skills and Abilities

Working knowledge of Collective Bargaining Agreements and benefit administration
Client/Customer Service experience
Excellent analytical and research skills
Detail-oriented
General understanding of HR related processes and business acumen
Ability to assess and analyze complex business needs and identify a resolution
Excellent verbal and written communication skills
Experience with HR Technology
Ability to effectively communicate and interact with associates at all levels of the organization
Proven Customer Service experience
Resourceful, highly organized, and able to prioritize
Self-starter and able to work independently
Ability to work within a team

Education Requirements

Minimum: High School or GED
Preferred: 4 Year / Bachelor's Degree

Years of Experience

5 years of payroll processing, finance, or HR experience
5 years of experience with a payroll processing system
3 years of experience with timekeeping systems

Required Travel

Travel is not expected in this job; however, employees may be asked to travel for meetings or training on occasion.

Hybrid Work Environment

CCBSS operates a hybrid working environment. This is a teleworking role that requires working at a CCBSS office location regularly (or a minimum number of days per month or week) at the manager’s discretion. The number of days required at a CCBSS office location is at the manager’s discretion and is subject to change depending on business needs.

Total Rewards, Totally Rewarding

Work-Life Integration- Vacation, floating holidays, parental leave, flexible work environment
Competitive Base Salary- A base salary or hourly wage rate in line with market rates for the job duties and skills required
Rewards & Recognition- Acknowledging our employees’ contributions
Retirement Plans & Guidance- Programs to assist associates in saving for retirement
Health & Welfare Plans- Medical, life, and disability insurance plans

Company Message

Coca-Cola Bottlers’ Sales and Service, LLC is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Tax Compliance & Accounting Specialist (Tampa, FL, US, 33617)

Job Summary

The primary objective of the Financial Specialist I – Tax Compliance & Accounting is to provide business process and financial reporting support for indirect operational tax activities, including Sales/Use, Property Tax, Unclaimed Property, Business License, Fleet Tax, and Mandatory Deposits.

This position is a finance and tax role with a strong focus on reporting and analysis of tax compliance. It involves working with multiple stakeholders, including internal teams, bottlers, and external partners, to support tax-related processes, address issues, and improve efficiency. This role also requires technical proficiency in financial tools, such as SAP, Blackline, advanced Microsoft Excel, and Power BI, as well as strong problem-solving skills to drive improvements in tax and financial processes.

The role is responsible for tax-related financial reporting and analysis, ensuring that accurate data flows into compliance processes and decision-making. It also requires regular collaboration with internal teams, bottlers, and external partners to address tax-related inquiries, provide financial insights, and support business operations. Additionally, this role works closely with a BPO and other key partners to improve tax processes and reporting efficiency.

Duties and Responsibilities

Financial Reporting & Analysis: Leverage financial and operational expertise to analyze tax data, identifying trends, discrepancies, and areas for improvement.
Partnering with Bottlers: Collaborate with bottlers to develop analytical reporting that supports operational decision-making.
Innovation & Efficiency: Provide innovative ideas using technology to increase efficiency, drive customer value, or reduce tax liability.
Research & Insights: Research tax statutes and transaction taxability, providing insights to bottlers and Finance leadership regarding tax issues and mitigation strategies.
Tax Filings: Prepare, review, and supervise the preparation of multi-state operational tax filings.
Accounting Support: Oversee and support accounting functions, including Balance Sheet Reconciliations, Journal Entries, and Month-End Close.
Ad-Hoc Projects: Assist with other projects as needed to support bottler strategies and decision-making.

Key Skills and Abilities

Strong understanding of finance business processes and accounting policies/GAAP
Proficiency in SAP, Blackline, advanced Microsoft Excel, and Power BI
Customer Focus: Developing sustainable, productive internal and external customer relationships and establishing oneself as a valued, trusted financial business partner.
Strong analytical, problem-solving, decision-making, and communication skills
Attention to detail; independent thinking.
Process improvement focus.
Well-organized with demonstrated planning, time management, and prioritization skills.

Education Requirements

Minimum: 4 Year / Bachelor’s Degree — Bachelor's degree in Accounting or Finance
Preferred: Graduate Degree — Master's degree and/or CPA preferred

Years of Experience

Minimum 3 years’ finance and/or accounting experience (knowledge of SAP would be preferred)

Required Travel

Willingness and ability to travel as required based on business need. Less than 5% of travel.

Hybrid Work Environment

Total Rewards, Totally Rewarding

Work-Life Integration - Vacation, floating holidays, parental leave, flexible work environment
Competitive Base Salary - A base salary or hourly wage rate in line with market rates for the job duties and skills required
Rewards & Recognition - Acknowledging our employees’ contributions
Retirement Plans & Guidance - Programs to assist associates in saving for retirement
Health & Welfare Plans - Medical, life, and disability insurance plans

Company Message

Coca-Cola Bottlers’ Sales and Services, LLC is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class

Equipment and Route Settlement Process Improvement Specialist (Tampa, FL, US, 33617)

Job Summary

The CONA Settlement Process Improvement Specialist will be responsible for sustaining a strong partnership with CCBSS internal customers, outside service providers, and key partners (Bottlers, Finance, Audit, and Sales). This position will be responsible for analyzing, developing and executing the appropriate strategies in the management of an assigned customer group.

This position will be responsible for analyzing data to identify trends, developing processes or procedures to mitigate risk, defining and implementing the appropriate strategy to achieve performance metrics, and providing oversight for BPO’s performance. The successful candidate must be able to support and accurately maintain all Settlement billing processed within the CONA SAP system. This position will also be in charge of analyzing the current business processes and making the necessary adjustments to improve efficiencies and results. This could be achieved by automating areas of the current processes. This position will be responsible for the analysis of the equipment control process for client bottlers. This role will partner closely with the bottler on the operational process and oversee client equipment service billing. Execute period close settlement and eliminate settlement defects to maximize revenue. Develop and analyze reporting for weekly, monthly and annual client routines. Leverage adhoc reporting analysis to identify opportunities and implement process improvement. Partner with the bottler and colleagues on opportunities within the process.

Duties and Responsibilities

Perform detailed analysis on billing discrepancies, including pricing issues and invoicing errors. Perform a complete comparative audit of inventory movements vs. billing correction requests.
Ensure that all billing takes place daily and the timely resolution of any pending billing.
Review and analyze AR/AP requests on misapplied payments on customer accounts and potential customer "pay outs” respectively.
Provide detailed coding, correction, and PLM support to all sales centers across our bottling partners. Evaluate rejected Over Short Online variances and coordinate resolution with the Sales Center personnel and/or Process Improvement & Controls Specialists.
Monitor all failed uploads and escalate findings to Sales Center personnel for verification/rekey. Process exceptions in the Over Short tool.
Assist BPO providers in all aspects of Route Accounting functions.
Prepare high-quality, detailed training materials to be used as a reference guide in the processing of Route Accounting corrections.
Pre-transition training with BPO providers to ensure a seamless transfer of knowledge and responsibilities.
Hands-on training abroad with BPO providers to stimulate a thorough understanding of roles and responsibilities.
Timely analysis and follow-up on all issues raised by BPO providers.
Detailed analysis of corrections completed by BPO providers.
Demonstrate ability to recognize and escalate issues found in the processing of corrections performed by global business partners and develop solutions.

Duties and Responsibilities

Routine analysis of correction status to ensure all corrections are completed according to posted turnaround times. Timely feedback on erroneously rejected over/short items.
Perform detailed analytics on drivers over short variances via Over Short
Routine analysis/resolution of the OnBase Exception queue
Reporting, Support GL reconciliation for re-manufactured equipment, Monitor, respond, and resolve questions/issues from client bottlers.
Execute billing and resolve defects in the monthly service revenue.
Develop and maintain process documentation for internal and external stakeholders.
Actively lead and engage with bottlers in management routines with internal stakeholders.
Develop, produce, and automate reporting and analysis to support the process.
Identify best practices/procedures and develop recommendations to enhance the efficiency and effectiveness of the overall Equipment Control process.
Special projects and other duties as assigned

Key Skills and Abilities

Process Improvement
Workflow implementation and analysis skills required.
Proficiency in the following applications is required: SAP, MS Office, specifically Excel
SAP experience
An understanding of database concepts is helpful for success in this position.
A credit check is required for this position in Finance.

Education Requirements

Minimum: High School or GED

Preferred: Bachelor's Degree in Accounting or Finance

Years of Experience

5+ years of work experience in performing data analysis, financial reporting, and database management required.
5+ years of professional experience in SAP
Demonstrated ability to analyze existing and potential workflows, processes, supporting systems, and procedures, and to identify improvements

Required Travel

Travel is not expected in this job; however, employees may be asked to travel for meetings or training on occasion.

Hybrid Work Environment

Total Rewards, Totally Rewarding

Work-Life Integration- Vacation, floating holidays, parental leave, flexible work environment
Competitive Base Salary- A base salary or hourly wage rate in line with market rates for the job duties and skills required
Rewards & Recognition- Acknowledging our employees’ contributions
Retirement Plans & Guidance- Programs to assist associates in saving for retirement
Health & Welfare Plans- Medical, life, and disability insurance plans

Company Message

Senior Technical Advisor (Tulsa, OK, US, 74134)

Job Summary

The Sr. Technical Advisor position maximizes the value Phone Fix Operations creates with Coca-Cola customers and field service technicians by eliminating service calls. This job provides efficient technical direction/resolution for post-mix, vending and cooler equipment problems by phone or by video conferencing, field service technician support, parts order processing for customers, and general inquiries of a technical nature. Additionally, the Sr. Technical Advisor exists to minimize customer down-time and reduce service cost providing support from 8 am to 10 pm eastern, seven days a week.

Duties and Responsibilities

Troubleshoot equipment issues (e.g., beverage vending, dispensing) via telephone or video conferencing in order to minimize customer downtime and service cost.
Contact customers in order to confirm service or orders (e.g., service follow-up, equipment service confirmation, parts delivery confirmation, service scheduling).
Research and resolve issues for customers, business partners, and Company associates in order to expedite service, installations, or orders using information systems (e.g., CCBSS systems, FedEx or UPS databases).
Process order information using Coca-Cola information systems to deliver data to customers, business partners, and Company associates or to communicate demand for products or services.
Source and facilitate delivery of assets (e.g., beverage equipment, parts, point of sale material, return of assets) for customers in order to complete projects or installations using Coca-Cola information systems and supplier contacts.

Key Skills and Abilities

Technical and mechanical aptitude
Strong communication skills
Critical thinking
General computer knowledge with the ability to navigate multiple systems
Independent thinking & decision-making
Influencing customers and various internal stakeholders
Ability to navigate multiple troubleshooting tools
Ability to effectively handle difficult situations
Being able to speak multiple languages is an advantage

Education Requirements

High School Diploma or GED

Years of Experience

3+ years of related experience in virtual desk or beverage equipment service

Required Travel

Travel is not expected in this job, however, employees may be asked to travel for meetings or training on occasion.

Hybrid Work Environment

Total Rewards, Totally Rewarding

Work-Life Integration- Vacation, floating holidays, parental leave, flexible work environment
Competitive Base Salary- A base salary or hourly wage rate in line with market rates for the job duties and skills required
Rewards & Recognition- Acknowledging our employees’ contributions
Retirement Plans & Guidance- Programs to assist associates in saving for retirement
Health & Welfare Plans- Medical, life, and disability insurance plans