Coca-Cola Bottlers’ Sales & Services Company, LLC

Sr. Category Manager - Fleet (Atlanta, GA, US, 30313)

Job Summary

The Procurement Senior Category Manager - Fleet is responsible for developing and executing the strategic sourcing vision for CCBSS and Coca-Cola bottler partners across an evolving Fleet category. This includes traditional fleet responsibilities and emerging technologies such as autonomous trucking, AGVs, automated retrieval systems, telematics analytics, route optimization, predictive diagnostics, and multi-tenant cross-bottler contracting structures. The role requires strong analytics, stakeholder communication capabilities, and the ability to lead complex sourcing initiatives across a systemwide fleet landscape. The successful candidate will also leverage and maintain relationships with Coca-Cola system entities, including Bottlers, NAOU, CEPG, CONA, and members of CCBSS.

Candidates must be able to manage multiple priorities, exhibit strong interpersonal skills, and communicate concisely. The ideal candidate will have the capability to lead sourcing projects, foster supplier and business stakeholder relationships, and support complex projects related to their portfolio of responsibility. This position requires strong capabilities and experience with spend, financial, and sourcing analytics.

Duties and Responsibilities

Advocate for strategic procurement decisions and resolve day-to-day supply chain challenges.
Develop end-to-end fleet sourcing strategies, including autonomous trucking, AGVs, automated retrieval systems, predictive analytics, and advanced telematics platforms.
Lead sourcing events, negotiations, and cross-bottler contracting initiatives
Build scalable multi-tenant agreements benefiting systemwide fleet operations
Analyze emerging trends in autonomous freight, electric/low-carbon vehicles, robotics, and optimization technologies
Translate analytics and fleet data into clear executive-ready insights and recommendations
Lead implementation of pilot programs across autonomous mobility and smart-fleet technology
Establish KPIs for supplier performance, technology uptime, safety, innovation, and cost efficiency
Foster supplier relationships to drive innovation and continuous improvement
Mitigate risks related to fleet operations, supply continuity, safety, and technology adoption

Key Skills and Abilities

Strong ability to collaborate across suppliers and internal stakeholders
Proven success in managing highly complex data; ability to present concise information
Excellent negotiating, analytical thinking, and attention to detail
Excellent communication skills, both written and verbal, and the ability to establish collaborative relationships with suppliers and key stakeholders
Strong presentation skills and the ability to influence others in a collaborative way
Demonstrated ability to learn and influence different areas of the business in a successful way

Preferred Key Skills and Abilities

Advanced analytical capability, including fleet data modeling, telematics diagnostics, automation datasets, and optimization algorithms
Experience evaluating and implementing autonomous systems, AGVs, robotics, and predictive technologies
Strong negotiation, contracting, and supplier governance skills
Excellent communication and cross-functional alignment capabilities
Learning agility and the ability to influence operational, technical, and strategic decision-making
Demonstrated understanding of budgets, financial modeling, and TCO methodologies.

Education Requirements

4 Year / Bachelor's Degree

Years of Experience

5-7 years Supply Chain, Business Management, Finance, or equivalent work experience

Required Travel

Willingness and ability to travel as required based on business need. However, no more than 20% (2 days out of a 2-week period).

Hybrid Work Environment

CCBSS operates a hybrid working environment. This is a teleworking role that requires working at a CCBSS office location on a regular basis (or a minimum number of days per month or week) at the manager’s discretion. The number of days required at a CCBSS office location is at the manager’s discretion and is subject to change depending on business needs.

Total Rewards, Totally Rewarding

We are one family supporting the Coca-Cola bottling system in North America. Our work is indispensable to our partners and makes an impact in the communities where we operate. We are committed to workplace diversity and to rewarding exceptional performance. We expect a lot from our team — after all, it’s their exceptional work that helps CCBSS support the Coca-Cola bottling system in North America. To keep everyone motivated and energized, we offer a comprehensive benefit and rewards package.

Work-Life Integration- Vacation, floating holidays, parental leave, flexible work environment
Competitive Base Salary- A base salary or hourly wage rate in line with market rates for the job duties and skills required
Rewards & Recognition- Acknowledging our employees’ contributions
Retirement Plans & Guidance- Programs to assist associates in saving for retirement
Health & Welfare Plans- Medical, life, and disability insurance plans

Company Message

Coca-Cola Bottlers’ Sales and Service, LLC is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Sr. Business Services, Analyst - CIS Portfolio (Atlanta, GA, US, 30313)

Job Summary

Serve as a single point of contact for Receivables (end-to-end) for our most complex account portfolios. Manage, review, analyze, and report out on the assigned National Portfolio across all Coca-Cola Bottlers. Create and manage the credit process to minimize risk at the transactional, customer, bottler, distributor, or partner levels. Manage and develop financing relationships with customers, bottlers, and suppliers to ensure that their needs and expectations are met. Collaborate with peers, Cash, OTC, EDI, and cross-functional teams at CBS to ensure national customer/distributor/bottler issues are addressed & resolved in a timely. Achieve and maintain team and individual goals, including Currency and Seriously Past Due. Maintain a large volume of responsibilities and manage urgent requests/customer demands successfully.

Duties and Responsibilities

Collaborate and build strong relationships with Customers, Distributors, and/or Bottling Companies to ensure timely billing, collection, and payment of receivables (e.g., deductions, overpays, residuals, etc).
Provide support to the CIS System Administrator with new Customer implementations onboarding into the Consolidated Invoice Services process
Analyze Customer/Distributor and/or Bottler receivables to identify areas for improvement to existing CIS processes and/or systems. Note trends; seek root cause resolution and act accordingly
Deal directly with retail customers for payables issues (including skipped invoices, delayed payment, unauthorized deductions, and delivery issues), presented/outlined by each bottler.
Collaborate with all cross-functional teams at CIS to compile outstanding issues/balances and present to the assigned CIS Customers/Bottlers/Distributors for appropriate resolution or escalation
Facilitate & manage monthly Bottler/Customer/Distributor statements to ensure accurate reconciliation between CIS's SAP system/Micro-Strategy
Manage aging of assigned portfolio to determine trends, root cause analysis, a resolution plan, or present issues requiring escalation to NOSR, Value/Airline AE’s & CIS management teams.
Develop and maintain favorable business relationships with other CBS departments, Bottler personnel, and Distributor/Customer Account Executives
Execute daily/weekly reports in Micro-Strategy & SAP to manage outstanding receivables for the assigned customer portfolio
Execute & manage daily CIS Teradata application – Invoice Suspense Items
Assist A/R analysts with Portfolio research and remittance issues affecting payments
Participate in additional CIS or CBS projects, as assigned

Key Skills and Abilities

Strong Analytical skills
Advanced Excel skills
Strong oral and written communication skills
Experience with key Coca-Cola support systems, including SAP, Postgres, Micro-strategy and Matrix reporting
Proficiency in Microsoft Suite, including Intermediate Excel (pivot tables, filters, equations, VLOOKUP)

Education Requirements

Minimum: High School or GED with a minimum of 2 years of experience in credit/collections, analytical, or finance industry
Preferred: 4 Year / Bachelor's Degree

Years of Experience

2 to 5 years of experience in credit/collections, analytical, or finance industry

Required Travel

Travel is not anticipated for this position

Hybrid Work Environment

CCBSS operates a hybrid working environment. This is a teleworking role that requires working at a CCBSS office location regularly (or a minimum number of days per month or week) at the manager’s discretion. The number of days required at a CCBSS office location is at the manager’s discretion and is subject to change depending on business needs.

Total Rewards, Totally Rewarding

Work-Life Integration- Vacation, floating holidays, parental leave, flexible work environment
Competitive Base Salary- A base salary or hourly wage rate in line with market rates for the job duties and skills required
Rewards & Recognition- Acknowledging our employees’ contributions
Retirement Plans & Guidance- Programs to assist associates in saving for retirement
Health & Welfare Plans- Medical, life, and disability insurance plans

Company Message

Coca-Cola Bottlers’ Sales and Services, LLC is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Sr. EDI Analyst, B2B Technologies (Atlanta, GA, US, 30313)

Job Summary

The Senior EDI Analyst is responsible for executing and overseeing end-to-end implementation, including testing and validation of electronic data interchange (EDI) transactions across Coca-Cola’s trading partner ecosystem. This role ensures accurate processing of inbound and outbound documents by validating master data, system configurations, and transaction flows in SAP and Route Accounting systems. The Senior Analyst collaborates with internal teams, trading partners, and vendors to resolve issues, lead certification testing, and confirm readiness for production deployment. Acting as a subject matter expert for EDI testing, this position drives quality assurance, supports onboarding initiatives, and contributes to continuous improvement of integration processes.

Duties and Responsibilities

Execute end-to-end testing of EDI transaction flows (e.g., 850/875 → 856 → 810) across SAP and distributor/route accounting systems (e.g., eoStar, VIP, or similar).
Validate trading partner profiles and ensure customer, material, and pricing master data are correctly configured before testing.
Simulate and receive inbound orders from trading partners, confirm accurate system processing, and validate expected outbound responses (e.g., ASN/856, Invoice/810).
Perform functional validation of customer setups in SAP and other backend systems; confirm IDocs process end-to-end without errors.
Collaborate with the EDI Manager, business stakeholders, and vendors (e.g., OpenText) to resolve mapping issues, test failures, or master data gaps.
Document and maintain reusable test cases, regression scenarios, and step-by-step validation guides.
Support partner onboarding certification by running test cycles, providing results to trading partners, and confirming readiness for production cutover.
Investigate transaction errors and assist with root cause analysis in collaboration with support teams.
Ensure adherence to Coca-Cola integration standards and service-level expectations during testing and certification.
Provide feedback to improve testing processes, tools, and automation opportunities.
Train junior analysts and business users on EDI testing procedures and basic troubleshooting.

Key Skills and Abilities

Strong working knowledge of EDI X12 transaction sets, particularly 850 (PO), 875 (Grocery PO), 856 (ASN), and 810 (Invoice).
Familiarity with SAP IDoc processing, error resolution, and document flow (SD/MM modules preferred).
Experience with distributor/route accounting systems such as eoStar, VIP, or Encompass.
Hands-on experience testing EDI integrations and validating end-to-end flows between trading partners and SAP.
Working knowledge of master data management (customers, materials, pricing, and partner profiles).
Strong troubleshooting and analytical skills for data mismatches, IDoc errors, and transaction failures.
Familiarity with EDI mapping concepts and testing tools (e.g., OpenText ALLOY, Contivo, LENS).
Ability to clearly document test results, defects, and resolutions for both technical and business stakeholders.
Excellent communication skills with the ability to collaborate across IT, vendors, and business teams.
Detail-oriented, organized, and comfortable working in a fast-paced environment with multiple parallel test cycles.
Customer-focused, with a problem-solving mindset and drive for continuous improvement.

Education Requirements

Minimum:

High School Diploma / GED with relevant hands-on EDI experience.

Preferred:

Bachelor’s degree in Information Systems, Computer Science, or Business.
EDI or SAP certification/training is a plus.

Years of Experience

6+ years of hands-on experience with EDI standards and transaction testing.
5+ years of experience working with SAP IDocs and/or distributor systems (eoStar, VIP, etc.).
3+ years of experience in an analyst/tester role managing end-to-end EDI testing cycles, including onboarding and certification.
Prior experience documenting test cases, regression scenarios, and coordinating defect resolution with vendors and partners.

Required Travel

Willingness and ability to travel or come into the office as required by the business. Occasional travel to Bottler locations for collaboration or technical conferences to represent the CCBSS B2B Team.

Hybrid Work Environment

Total Rewards, Totally Rewarding

Work-Life Integration- Vacation, floating holidays, parental leave, flexible work environment
Competitive Base Salary- A base salary or hourly wage rate in line with market rates for the job duties and skills required
Rewards & Recognition- Acknowledging our employees’ contributions
Retirement Plans & Guidance- Programs to assist associates in saving for retirement
Health & Welfare Plans- Medical, life, and disability insurance plans

Company Message

Sr. Director, Finance - Record to Report (Tampa, FL, US, 33617)

Job Summary

The Sr. Director, Finance – RTR is a visionary leader responsible for setting and executing the strategic direction of the RTR team, managing a $4.3 billion balance sheet across 12 legal entities, and delivering financial expertise and operational excellence to multiple clients. Role is a combination of technical accounting acumen and strategic vision. This role requires a balanced combination of accounting knowledge, strategy, execution, capability building and the ability to foster and grow relationships. Direct Accounting oversight includes General Accounting, Tax Accounting, Cost Accounting, Marketing Accounting, Contract Accounting, Financial Systems, and Finance Master Data, supporting all external client bottlers and internal operations. This role leads a highly skilled onshore and offshore team providing services for 7 large North America Coca-Cola bottlers. The Sr. Director fosters a culture of continuous improvement, talent development, and succession planning, while serving as a trusted advisor to both internal and external stakeholders.

Duties and Responsibilities

Develop and communicate a compelling vision and strategy for the RTR team, ensuring alignment with organizational objectives and client needs
Provide expert accounting guidance and oversight across General Accounting, Tax, Cost, Marketing Accounting, and related functions.
Ensure compliance with regulatory requirements and company policies, maintaining the highest standards of integrity and quality.
Serve as a key financial advisor to bottlers, delivering insights and recommendations that support decision-making and long-term success.
Identify champion and execute strategic and optimization initiatives to drive operational efficiency and support business growth by leveraging industry best practices and advanced technologies
Build and maintain productive relationships with executive-level stakeholders, BPO partners, third-party vendors, CONA, and other CCBSS towers
Oversee and manage a team of 90+ accounting professionals, including 6 direct reports, 38 indirect, and 46+ offshore team members. Employ strategies to foster engagement, collaboration, and talent development

Disclaimer: This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change with or without notice.

Key Skills and Abilities

Strategic vision and leadership, with the ability to set direction and inspire teams.
Exceptional financial accounting acumen and analytical skills.
Executive communication skills. Ability to articulate complex issues, influence, and relationship-building across CFO’s, Controllers, and Business VP’s
Demonstrated success in talent development and succession planning.
Expertise in process improvement and change management.
Customer focus: ability to build trusted partnerships with internal and external clients.
Well-organized, with advanced planning, time management, and prioritization skills.

Education Requirements

Required: 4 Year / Bachelor's Degree in Accounting

Preferred: Master’s Degree in Accounting and/or CPA

Years of Experience

10 + years of experience in finance and/or accounting

Required Travel

Willingness and ability to travel domestically and internationally as required based on business need. Less than 30% of travel.

Hybrid Work Environment

Total Rewards, Totally Rewarding

Work-Life Integration- Vacation, floating holidays, parental leave, flexible work environment
Competitive Base Salary- A base salary or hourly wage rate in line with market rates for the job duties and skills required
Rewards & Recognition- Acknowledging our employees’ contributions
Retirement Plans & Guidance- Programs to assist associates in saving for retirement
Health & Welfare Plans- Medical, life, and disability insurance plans

Company Message

Account Support Specialist (Tampa, FL, US, 33617)

Job Summary

The Account Support Specialist is a customer-facing role that provides account management and customer development support to potential and existing customers in a contact-center environment. Utilizing standardized processes, this role requires the individual to drive retention of existing customers, portfolio management, and qualifying potential new customers leveraging solution-based conversations.

Duties and Responsibilities

•   Deliver professional account management which results in increased volume and profitability through the resolution of issues and/or the establishment of the value conveyed in the bundle of goods and service
•   Understanding how the individual bottler go to market strategies affect customer experiences
•   Maintain and/or repair customer relationships to retain customers
•   Use available resources to gather data, analyze issues, and have confidence in decision-making abilities.
•   Analyzing data to determine root causes and/or identify opportunities
•   Handling customer issues to final resolution
•   Resolution of Customer Support Tickets (Cases)
•   Meet and maintain all key performance metrics

•   Provide validated and constructive feedback to team leaders that will drive individual and team performance.
•   Handle ad-hoc project activities
•   Collaborate and actively participate in a teamwork environment to drive engagement
•   Extended periods of sitting, typing, and use of multiple computer screens in fast paced environment
•   Must be flexible to work any shift

Key Skills and Abilities

•   Effective and empathetic listening
•   Building rapport
•   Relationship building
•   Critical thinking
•   Problem-solving
•   Independent thinking & decision making
•   Ability to effectively handle difficult situations
•   Multi-tasking and the ability to manage multiple channels of communication
•   Influencing customers and various internal stakeholders
•   Understanding of customer-facing bottler processes
•   Intermediate computer skills and ability to troubleshoot issues (e.g., Microsoft Office, Genesys, and Salesforce)
•   Adherence to the process for more effective and quality completion of tasks

Education Requirements

High school diploma or GED

Years of Experience

Minimum of 2 years of related experience

Required Travel

Travel is not expected in this job; however, employees may be asked to travel for meetings or training on occasion.

Hybrid Work Environment

Total Rewards, Totally Rewarding

Work-Life Integration- Vacation, floating holidays, parental leave, flexible work environment
Competitive Base Salary- A base salary or hourly wage rate in line with market rates for the job duties and skills required
Rewards & Recognition- Acknowledging our employees’ contributions
Retirement Plans & Guidance- Programs to assist associates in saving for retirement
Health & Welfare Plans- Medical, life, and disability insurance plans

Company Message

Senior Technical Advisor (Tulsa, OK, US, 74134)

Job Summary

The Sr. Technical Advisor position maximizes the value Phone Fix Operations creates with Coca-Cola customers and field service technicians by eliminating service calls. This job provides efficient technical direction/resolution for post-mix, vending and cooler equipment problems by phone or by video conferencing, field service technician support, parts order processing for customers, and general inquiries of a technical nature. Additionally, the Sr. Technical Advisor exists to minimize customer down-time and reduce service cost providing support from 8 am to 10 pm eastern, seven days a week.

Duties and Responsibilities

Troubleshoot equipment issues (e.g., beverage vending, dispensing) via telephone or video conferencing in order to minimize customer downtime and service cost.
Contact customers in order to confirm service or orders (e.g., service follow-up, equipment service confirmation, parts delivery confirmation, service scheduling).
Research and resolve issues for customers, business partners, and Company associates in order to expedite service, installations, or orders using information systems (e.g., CCBSS systems, FedEx or UPS databases).
Process order information using Coca-Cola information systems to deliver data to customers, business partners, and Company associates or to communicate demand for products or services.
Source and facilitate delivery of assets (e.g., beverage equipment, parts, point of sale material, return of assets) for customers in order to complete projects or installations using Coca-Cola information systems and supplier contacts.

Key Skills and Abilities

Technical and mechanical aptitude
Strong communication skills
Critical thinking
General computer knowledge with the ability to navigate multiple systems
Independent thinking & decision-making
Influencing customers and various internal stakeholders
Ability to navigate multiple troubleshooting tools
Ability to effectively handle difficult situations
Being able to speak multiple languages is an advantage

Education Requirements

High School Diploma or GED

Years of Experience

3+ years of related experience in virtual desk or beverage equipment service

Required Travel

Travel is not expected in this job, however, employees may be asked to travel for meetings or training on occasion.

Hybrid Work Environment

Total Rewards, Totally Rewarding

Work-Life Integration- Vacation, floating holidays, parental leave, flexible work environment
Competitive Base Salary- A base salary or hourly wage rate in line with market rates for the job duties and skills required
Rewards & Recognition- Acknowledging our employees’ contributions
Retirement Plans & Guidance- Programs to assist associates in saving for retirement
Health & Welfare Plans- Medical, life, and disability insurance plans

Sr. Equipment Svcs Logistics Coordinator (Tulsa, OK, US, 74134)

Job Summary

The Senior Equipment Services Logistics Coordinator is responsible for the effective and efficient scheduling of 15+ technicians daily. Requires immediate and direct interface with Field Service Supervisors, Customers, Sales, and other Coca-Cola Service teams throughout the day. Helps identify gaps in schedules, zone coverage, and skill sets. Provides input regarding adding install/service technician capacity, including overtime as driven by backlog volume spikes against capacity. Find solutions to the exceptions, which can require working with Field Service Supervisors, Team Managers, and other Senior Coordinators, Customers, and Technicians. This role works in the SAP application in support of bottler/client/field service for service activities, as well as works with the Field Service team, identifying service calls in need of ordering parts, performing market searches, processing purchase orders, and tracking parts. Handles project-related work such as inventory support, planning for large order requests from sales, and processing returns. Ensure calls are completed in a timely manner with a focus on service level agreements. Research ticket scheduling issues using multiple complex screens and mapping programs. Requires the ability to make complex logic-based decisions about customer scheduling priorities when faced with demand greater than capacity supply and expedited need. The Senior Equipment Services Logistics Coordinator is responsible for coordinating all equipment requests originating from all Sales Organizations. The Senior Coordinator is also responsible for managing all requests from all parties within the Bottler Organization. Must confirm the work requested with the customer, communicate with Full-Service Vending when appropriate, communicate with the Make Ready Centers for bottle/can and fountain equipment, and create routes for Bottlers to execute the activities and follow up to ensure execution.

Duties and Responsibilities

Monitor install/service technician routes, working directly with the Field Service Supervisors as needed to make logic-based decisions (zone changes, scheduling adjustments, and resolving critical customer issues).
System application and navigation strength using multiple screens. Multi-task against a variety of deadlines and applications.
Update and make changes to technician routing profiles for skills, permits, and zones, etc.
Monitor pending/on-hold activities for next action (i.e., email, escalation, cancellation).
Schedule in the system, using market knowledge, maps, calendars, technician skills, availability, and field recommendations, ensuring full routes and maximum technician efficiency.
Reviewing incoming requests timely for accuracy, verifying customer readiness, plan, and schedule to customer readiness, making ready centers guidelines, Full-Service guidelines, equipment availability, and bottler requests.
Include confirmation of make-ready centers and the ability to meet emergency/special request equipment needs.
Include additional shipment needs due to special projects.
Handle accurate rescheduling of incomplete activities as quickly as possible, coordinating with functional groups as needed to get work completed.
Monitor and respond to incoming emails and/or calls relating to special requests, projects, or Sales support requests. Participate and execute Strategic Initiatives to drive organizational efficiency.
Monitor for and process all Field Service requests, including manually completing service activities, market searches, order parts, ensuring purchase orders and ticket completion, executing parts transfers, and adjusting part quantities per bottler guidelines.
Update Field Service employee profiles and implement alterations for the swapping of Field Service technician vehicles, employee types, service locations, skills, contact information, and shipping addresses.
Monitor, communicate, and resolve Customer Support Tickets promptly to ensure customer and bottler’s needs are met.

Duties and Responsibilities

Act as a subject matter expert to front-line associates for process questions by directing associates to online tools and resources and by giving guidance for de-escalating customers.
Support the business by directly interacting with irate customers, customers with lingering issues, and/or customers with complex calls after an unsuccessful first attempt at resolution by the front-line associate.
Collaborate with cross-functional departments to highlight and determine the most effective way to resolve customer issues. Ensure a timely and satisfactory response is received by the customer.
Serve as subject matter experts across various process functions (i.e., equipment service requests and general customer support inquiries) by leveraging the correct business procedures and/or engaging the applicable business owners as needed.
Maintain accurate details of escalated calls. Serve as a resource to the training group by analyzing and providing feedback on process question trends, common customer issues, and/or training opportunities.
Identify opportunities where process improvement or information management may increase the department’s efficiency. Make recommendations to management for additional research and implementation.
Ensure backlog of work is processed efficiently by implementing established procedures, and resources are effectively assigned to high-priority tasks during disaster recovery efforts.
Receive inbound calls and create customer service tickets and equipment service tickets
Transfer calls as required to the appropriate department

Key Skills and Abilities

Advanced communication skills
Organizational skills
Intermediate Microsoft skills

Education Requirements

High School or GED

Years of Experience

1 to 2 years of experience in business experience in the beverage industry, customer service, or logistics/transportation, and service or logistics industry knowledge.

Required Travel

Travel is not expected in this job; however, employees may be asked to travel for meetings or training on occasion.

Hybrid Work Environment

Total Rewards, Totally Rewarding

Work-Life Integration- Vacation, floating holidays, parental leave, flexible work environment
Competitive Base Salary- A base salary or hourly wage rate in line with market rates for the job duties and skills required
Rewards & Recognition- Acknowledging our employees’ contributions
Retirement Plans & Guidance- Programs to assist associates in saving for retirement
Health & Welfare Plans- Medical, life, and disability insurance plans