Coca-Cola Bottlers’ Sales & Services Company, LLC

Accounting Specialist - RTR General Accounting (Tampa, FL, US, 33617)

Job Summary

This position is responsible for providing business process and financial accounting support and expertise for assigned areas of responsibility, specifically supporting the General Accounting Center of Excellence (COE) team, primarily in Client Services and Payroll Accounting. Specific examples of areas within the COE are: Payroll accruals, Payroll deductions, Equity investments, Long-Term and Short-Term notes, Workers' Compensation and General Liability Insurance, Manual Accruals, GRIR accounting, AP and AR trade activity accounts, Miscellaneous A/R, Bad Debt Reserve accounting, and Income Tax accruals.

This position oversees financial activities affecting the bottler's financial statements, ensuring the accuracy and timeliness of month-end close processes, journal entries, and account reconciliations. Furthermore, it provides financial reporting and analysis, technical accounting guidance, and audit support to client bottlers.

This role involves developing sustainable relationships with internal and external stakeholders, establishing oneself as a valued and trusted financial business partner for bottlers. The position requires interaction with a variety of external and internal stakeholders, including daily collaboration with a BPO.

Duties and Responsibilities

Execute the month end close process for assigned areas of responsibility, including monthly reporting, analysis and reconciliations while ensuring the timeliness, accuracy, integrity and quality of the financial statements
Review complex and material reconciliations and journal entries completed by the offshore team (BPO)
Cultivate relationships with assigned bottler for all general accounting activities for all areas above (bottler finance and operations team)
Leverage key business indicators to identify opportunities for process improvement initiatives
Provide financial and project management leadership throughout process improvement initiatives
Coordinate and lead client/stakeholder meetings
Collaborate with department/cross functionally to drive process, performance, and effectiveness
Provide oversight of assigned process and team including partnership, support and continual training of an offshore team
Understand Industry, Bottler & Customer end-to-end processes and key contacts to deliver expected results
Provide technical accounting guidance to support operational decision making based on the role
Act as Subject Matter Expert for multiple business systems including CONA, third party software, and implemented automation technology

Disclaimer: This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change with or without notice.

Key Skills and Abilities

Strong understanding of finance business processes and accounting policies/GAAP
Knowledge of SAP, Advanced-level Microsoft Excel, Power BI, Access Databases & Accg Support Tools (e.g., Blackline)
Strong analytical, problem-solving, decision-making, and communication skills
Ability to manage multiple assignments concurrently and meet deadlines
Process improvement focus
Building strong, trusted internal and external customer relationships
Prior exposure to Financial or Cost Accounting, and related activities, in a professional environment

Education Requirements

Minimum: 4 Year / Bachelor’s Degree — Bachelor’s degree in Accounting or Finance
Preferred: Graduate Degree — Master’s degree and/or CPA preferred

Years of Experience

3 to 5 years of finance and/or accounting experience

Required Travel

Willingness and ability to travel as required based on business need. Less than 5% of travel.

Hybrid Work Environment

CCBSS operates a hybrid working environment. This is a teleworking role that requires working at a CCBSS office location on a regular basis (or a minimum number of days per month or week) at the manager’s discretion. The number of days required at a CCBSS office location is at the manager’s discretion and is subject to change depending on business needs.

Total Rewards, Totally Rewarding

We are one family supporting the Coca-Cola bottling system in North America. Our work is indispensable to our partners and makes an impact in the communities where we operate. We are committed to workplace diversity and to rewarding exceptional performance. We expect a lot from our team — after all, it’s their exceptional work that helps CCBSS support the Coca-Cola bottling system in North America. To keep everyone motivated and energized, we offer a comprehensive benefit and rewards package.

Work-Life Integration - Vacation, floating holidays, parental leave, flexible work environment
Competitive Base Salary - A base salary or hourly wage rate in line with market rates for the job duties and skills required
Rewards & Recognition - Acknowledging our employees’ contributions
Retirement Plans & Guidance - Programs to assist associates in saving for retirement
Health & Welfare Plans - Medical, life, and disability insurance plans

Company Message

Coca-Cola Bottlers’ Sales and Services, LLC is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Equipment Services Coordinator (Dispatch and Customer Service) (Tampa, FL, US, 33617)

Job Summary

The Senior Equipment Services Logistics Coordinator is responsible for the effective and efficient scheduling of 15+ technicians daily. Requires immediate and direct interface with Field Service Supervisors, Customers, Sales, and other Coca-Cola Service teams throughout the day. Helps identify gaps in schedules, zone coverage, and skill sets. Provides input regarding adding install/service technician capacity, including overtime as driven by backlog volume spikes against capacity. Find solutions to the exceptions, which can require working with Field Service Supervisors, Team Managers, and other Senior Coordinators, Customers, and Technicians. This role works in the SAP application in support of bottler/client/field service for service activities, as well as works with the Field Service team, identifying service calls in need of ordering parts, performing market searches, processing purchase orders, and tracking parts. Handles project-related work such as inventory support, planning for large order requests from sales, and processing returns. Ensure calls are completed in a timely manner with a focus on service level agreements. Research ticket scheduling issues using multiple complex screens and mapping programs. Requires the ability to make complex logic-based decisions about customer scheduling priorities when faced with demand greater than capacity supply and expedited need. The Senior Equipment Services Logistics Coordinator is responsible for coordinating all equipment requests originating from all Sales Organizations. The Senior Coordinator is also responsible for managing all requests from all parties within the Bottler Organization. Must confirm the work requested with the customer, communicate with Full-Service Vending when appropriate, communicate with the Make Ready Centers for bottle/can and fountain equipment, and create routes for Bottlers to execute the activities and follow up to ensure execution.

Duties and Responsibilities

Monitor install/service technician routes, working directly with the Field Service Supervisors as needed to make logic-based decisions (zone changes, scheduling adjustments, and resolving critical customer issues).
System application and navigation strength using multiple screens. Multi-task against a variety of deadlines and applications.
Update and make changes to technician routing profiles for skills, permits, and zones, etc.
Monitor pending/on-hold activities for next action (i.e., email, escalation, cancellation).
Schedule in the system, using market knowledge, maps, calendars, technician skills, availability, and field recommendations, ensuring full routes and maximum technician efficiency.
Reviewing incoming requests timely for accuracy, verifying customer readiness, plan, and schedule to customer readiness, making ready centers guidelines, Full-Service guidelines, equipment availability, and bottler requests.
Include confirmation of make-ready centers and the ability to meet emergency/special request equipment needs.
Include additional shipment needs due to special projects.
Handle accurate rescheduling of incomplete activities as quickly as possible, coordinating with functional groups as needed to get work completed.
Monitor and respond to incoming emails and/or calls relating to special requests, projects, or Sales support requests. Participate and execute Strategic Initiatives to drive organizational efficiency.
Monitor for and process all Field Service requests, including manually completing service activities, market searches, order parts, ensuring purchase orders and ticket completion, executing parts transfers, and adjusting part quantities per bottler guidelines.

Duties and Responsibilities

Update Field Service employee profiles and implement alterations for the swapping of Field Service technician vehicles, employee types, service locations, skills, contact information, and shipping addresses.
Monitor, communicate, and resolve Customer Support Tickets promptly to ensure customer and bottler’s needs are met.
Act as a subject matter expert to front-line associates for process questions by directing associates to online tools and resources and by giving guidance for de-escalating customers.
Support the business by directly interacting with irate customers, customers with lingering issues, and/or customers with complex calls after an unsuccessful first attempt at resolution by the front-line associate.
Collaborate with cross-functional departments to highlight and determine the most effective way to resolve customer issues. Ensure a timely and satisfactory response is received by the customer.
Serve as subject matter experts across various process functions (i.e., equipment service requests and general customer support inquiries) by leveraging the correct business procedures and/or engaging the applicable business owners as needed.
Maintain accurate details of escalated calls. Serve as a resource to the training group by analyzing and providing feedback on process question trends, common customer issues, and/or training opportunities.
Identify opportunities where process improvement or information management may increase the department’s efficiency. Make recommendations to management for additional research and implementation.
Ensure backlog of work is processed efficiently by implementing established procedures, and resources are effectively assigned to high-priority tasks during disaster recovery efforts.
Receive inbound calls and create customer service tickets and equipment service tickets
Transfer calls as required to the appropriate department

Key Skills and Abilities

Advanced communication skills
Organizational skills
Intermediate Microsoft skills

Education Requirements

High School diploma or GED

Years of Experience

1 to 2 years of experience in business experience in the beverage industry, customer service or logistics/transportation and service or logistics industry knowledge.

Required Travel

Travel is not expected in this job, however, employees may be asked to travel for meetings or training on occasion.

Hybrid Work Environment

Total Rewards, Totally Rewarding

Work-Life Integration- Vacation, floating holidays, parental leave, flexible work environment
Competitive Base Salary- A base salary or hourly wage rate in line with market rates for the job duties and skills required
Rewards & Recognition- Acknowledging our employees’ contributions
Retirement Plans & Guidance- Programs to assist associates in saving for retirement
Health & Welfare Plans- Medical, life, and disability insurance plans

Company Message

Coca-Cola Bottlers’ Sales and Service, LLC is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Tax Accountant I (Tampa, FL, US, 33617)

Job Summary

The Accountant Tax I provides foundational tax accounting and compliance support across multiple operational tax types, contributing to the accuracy, timeliness, and integrity of the organization’s tax reporting and related financial records. This role supports multi-state tax filings and associated accounting activities, helping ensure compliance with applicable regulations while supporting month-end close and audit readiness.

Working within established tax processes and under the guidance of senior team members, the Accountant Tax I prepares and validates data, performs reconciliations, and develops supporting workpapers across areas including Sales & Use Tax, Property Tax, Unclaimed Property, Business Licenses, Fleet Tax, Mandatory Deposits, and related filings. The role also assists with tax journal entries, account reconciliations, and variance analysis to support reliable tax balances and reporting.

This position collaborates with internal stakeholders to gather information, resolve discrepancies, and maintain accurate tax records, escalating questions or issues as appropriate. Through consistent execution and attention to detail, the Accountant Tax I supports internal and external audit activities and contributes to the overall effectiveness of the tax function.

Success in this role is demonstrated through the accurate and timely completion of assigned filings, reconciliations, and documentation, as well as the continued development of technical tax knowledge, process understanding, and professional judgment.

Duties and Responsibilities

Assist in the preparation of multi-state operational tax returns and related filings across assigned tax types.
Gather, validate, and organize financial and operational data supporting tax filings and compliance activities.
Prepare workpapers and supporting schedules to ensure accurate tax reporting and audit readiness.
Support account reconciliations related to tax filings and identify variances for review by senior team members.
Assist with tax-related journal entries and month-end close activities under supervision.
Support responses to tax notices, license renewals, and registration requirements as assigned.
Collect and maintain supporting documentation for internal and external audits.
Collaborate with Senior Tax Accountants and operational teams to obtain required information.
Maintain accurate and reliable tax records in accordance with internal policies and procedures.
Escalate discrepancies, variances, or process questions to senior team members promptly.
Communicate status updates, issues, and risks to supervisors as needed.
Develop working knowledge of tax software and systems (Vertex, OPT, Tracker PRO, License Pro) through training and hands-on experience.

Key Skills and Abilities

Proficiency in Microsoft Excel, Access, Word, and PowerPoint; SAP experience preferred.
Strong organizational and prioritization skills to manage multiple tasks and meet deadlines, especially during peak reporting periods.
Effective teamwork and communication skills to collaborate and share relevant information.
Analytical skills to review data, identify variances, and escalate issues under guidance.
Strong attention to detail and sound judgment in handling routine tax data and documentation.

Education Requirements

Minimum: 4 Year / Bachelor’s Degree — Accounting or Finance

Years of Experience

1 to 3 years of experience in Accounting or Finance

Required Travel

Business travel is not anticipated

Hybrid Work Environment

Total Rewards, Totally Rewarding

Work-Life Integration - Vacation, floating holidays, parental leave, flexible work environment
Competitive Base Salary - A base salary or hourly wage rate in line with market rates for the job duties and skills required
Rewards & Recognition - Acknowledging our employees’ contributions
Retirement Plans & Guidance - Programs to assist associates in saving for retirement
Health & Welfare Plans - Medical, life, and disability insurance plans

Company Message

Accounts Receivable Analyst (Tampa, FL, US, 33617)

Job Summary

Perform all collection activities for customer accounts assigned by territories and/or channel types in accordance with the company's credit policy and practices in a manner that will result in maximum sales, sound receivables, and their prompt conversion to cash. Achieve and maintain bottler targets for DSO, Currency, SPD, and bad debt. Perform all collection activities for customer accounts assigned by territories and/or channel types in accordance with the company's credit policy and practices in a manner that will result in maximum sales, sound receivables, and their prompt conversion to cash. Achieve and maintain bottler targets for DSO, Currency, SPD, and bad debt.

Duties and Responsibilities

Responsible for applying the Company's credit and collection policies, practices, and procedures to the requirements of assigned accounts.
Analyze risk exposure based on customer payment patterns and financial analysis.
Review accounts to identify past-due customers and take action to resolve any delinquencies.
Plan and maintain a program for the systematic follow-up and collection of amounts due.
Communicate with customers to ensure payments are received within terms. Work with sales management to resolve past-due delinquency on accounts as required.
Contact appropriate customers via email or phone, when necessary, to correct, prevent, or minimize delinquency.
Monitor credit limit compliance; take appropriate action when limits are exceeded; recommend credit limit changes.
Build strong relationships within the customer hierarchy to help resolve complex issues.
Communicate with Key Accounts, Sales Center Managers, and their associate management personnel, accounts which may require being restricted to COD/Product Hold.
Takes appropriate action on collection irregularities, adjustments, and customer complaints as deemed necessary

Duties and Responsibilities

Obtain Chart of Authority (COA) approval to convert charge accounts to cash status (COD/PH), establish payment plans, approve settlements, and write off uncollectible accounts.
Prepare presentations for customers to resolve collection issues.
Request reinstatement of credit privilege, when necessary.
Prepare write-offs, adjustments, and bad debt as needed.
Meet and/or exceed monthly collection and quality targets.
Provide management with status logs and reports as needed.
Follow up and collect on rebills of invalid deductions.
Reconcile national/local account balances as assigned.
Maintain customer information sheets.

Key Skills and Abilities

The consumer products industry and bottling industry are a plus.
Commercial collections experience preferred.
Strong written & verbal communication skills.
Ability to analyze complex problems and identify solutions
Strong negotiation skills.
Strong organizational skills and ability to work in a fast-paced environment.
Proficient in Software applications such as MS Excel, Word, and PowerPoint. Knowledge of pivots and v-lookups.
Experience in SAP, open item accounts receivable system.
A credit check is required for this position in Finance.

Education Requirements

Preferred: 4 Year Bachelor’s degree in Business, Accounting, or Finance, or equivalent related experience.
Minimum: High School or GED

Years of Experience

3 to 5 years of experience in credit and collections.

Required Travel

Willingness and ability to travel if needed, but no travel is anticipated for this position

Hybrid Work Environment

CCBSS operates a hybrid working environment. This is a teleworking role that requires regular work at a CCBSS office location (or a minimum number of days per month or week), at the manager’s discretion. The number of days required at a CCBSS office location is at the manager’s discretion and may change based on business needs.

Total Rewards, Totally Rewarding

Work-Life Integration - Vacation, floating holidays, parental leave, flexible work environment
Competitive Base Salary - A base salary or hourly wage rate in line with market rates for the job duties and skills required
Rewards & Recognition - Acknowledging our employees’ contributions
Retirement Plans & Guidance - Programs to assist associates in saving for retirement
Health & Welfare Plans - Medical, life, and disability insurance plans