Coca-Cola Bottlers’ Sales & Services Company, LLC

Payroll Supervisor - Deductions (Tampa, FL, US, 33617)

Job Summary

The Payroll Deduction Supervisor is responsible for leading the administration, accuracy, compliance, and delivery of payroll deductions and payroll processing activities. This role supervises HR specialists; oversees payroll operations from time review through post-payroll auditing; ensures compliance with applicable laws, policies, collective bargaining agreements (CBAs), and benefit plan requirements; and serves as the primary escalation point for complex payroll and deduction-related issues. The Payroll Deduction Supervisor partners closely with HR, Benefits, Finance, Payroll, HRIS, IT, bottler partners, and third-party vendors to ensure timely and accurate payroll processing and continuous process improvement.

Duties and Responsibilities

Operational Delivery & Execution: Supervise payroll processing activities (time review, gross-to-net validation, pre- and post-payroll audits) to ensure accurate and on-time payroll delivery.
Ensure accurate setup, maintenance, and termination of deductions within payroll systems.
Monitor deductions related to benefits, retirement plans, garnishments, tax levies, union dues, and other voluntary programs.
Validate deduction calculations and identify discrepancies before payroll processing.
Assign, prioritize, and monitor daily work for payroll team members; ensure coverage for payroll calendars, deadlines, and peak periods.
Serves as first point of contact for resolution of escalations or complex cases and payroll issues; researches root cause and implements corrective actions.
Validates compliance with applicable union CBA(s), pay policies, and federal/state requirements for pay administration, taxes, garnishments, benefits, and other deductions.
Performs final payroll funding tasks and supports off-cycle payments, reversals, and adjustments as needed.
Accountable for completing payroll and third-party banking reconciliations; investigates variances and ensures timely resolution.

Duties and Responsibilities

Performs/oversees transactional audits and supports internal/external audits to ensure adherence to company standards and regulatory requirements; documents results and executes remediation plans.
Identifies and implements changes to data governance standards, payroll processing requirements, and documentation (Promapp, job aids, checklists) as processes or regulations change.
Partners with bottler HR teams, Finance, and vendors to interpret pay practices and support policy/CBA changes impacting payroll.
Manages and provides reporting for adherence to pre-defined payroll and case/service level agreements (SLA), quality, and productivity metrics.
Conducts system enhancement and new software testing, which may include user acceptance testing and regression testing; coordinates with IT/HRIS and vendors.
Provides training and coaching to HR Specialists

Key Skills and Abilities

Working knowledge of payroll practices and wage-and-hour compliance (federal, state, and local), including taxation and garnishments.
Experience interpreting and applying CBAs and pay policies.
Strong analytical and problem-solving skills; ability to perform root-cause analysis and implement corrective actions.
High attention to detail and strong control mindset; comfortable performing audits and reconciliations.
Advanced Excel skills (e.g., pivots, lookups) and ability to analyze payroll reports and trends.
Proficiency with payroll/HRIS systems (e.g., SAP) and case management/work intake tools.
Strong customer service orientation and ability to communicate clearly with employees and business partners.
Leadership skills, including coaching, delegation, prioritization, and change management.
Ability to manage confidential data and exercise sound judgment.

Education Requirements

Minimum: HS Diploma or GED with demonstrated payroll experience in an HR/payroll environment, including compliance, audits, reconciliations, and customer support.

Preferred: Bachelor's degree in Accounting, Finance, Business, Human Resources, or a related field.

Years of Experience

3+ years of payroll experience with increasing responsibility; prior lead or supervisory experience preferred

2+ years of experience in an HR/payroll environment utilizing an enterprise HRIS/payroll platform (e.g., SAP) and/or case management/work intake tools.

Required Travel

Willingness and ability to travel as required by the business.

Hybrid Work Environment

CCBSS operates a hybrid working environment. This is a teleworking role that requires working at a CCBSS office location on a regular basis (or a minimum number of days per month or week) at the manager’s discretion.The number of days required at a CCBSS office location is at the manager’s discretion and may change based on business needs.

Total Rewards, Totally Rewarding

We are one family supporting the Coca-Cola bottling system in North America. Our work is indispensable to our partners and makes an impact in the communities where we operate. We are committed to workplace diversity and to rewarding exceptional performance. We expect a lot from our team — after all, it’s their exceptional work that helps CCBSS support the Coca-Cola bottling system in North America. To keep everyone motivated and energized, we offer a comprehensive benefits and rewards package.

Work-Life Integration- Vacation, floating holidays, parental leave, flexible work environment
Competitive Base Salary- A base salary or hourly wage rate in line with market rates for the job duties and skills required
Rewards & Recognition- Acknowledging our employees’ contributions
Retirement Plans & Guidance- Programs to assist associates in saving for retirement
Health & Welfare Plans- Medical, life, and disability insurance plans

Company Message

Coca-Cola Bottlers’ Sales and Services, LLC is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Accounting Specialist - RTR General Accounting (Tampa, FL, US, 33617)

Job Summary

This position is responsible for providing business process and financial accounting support and expertise for assigned areas of responsibility, specifically supporting the General Accounting Center of Excellence (COE) team, primarily in Client Services and Payroll Accounting. Specific examples of areas within the COE are: Payroll accruals, Payroll deductions, Equity investments, Long-Term and Short-Term notes, Workers' Compensation and General Liability Insurance, Manual Accruals, GRIR accounting, AP and AR trade activity accounts, Miscellaneous A/R, Bad Debt Reserve accounting, and Income Tax accruals.

This position oversees financial activities affecting the bottler's financial statements, ensuring the accuracy and timeliness of month-end close processes, journal entries, and account reconciliations. Furthermore, it provides financial reporting and analysis, technical accounting guidance, and audit support to client bottlers.

This role involves developing sustainable relationships with internal and external stakeholders, establishing oneself as a valued and trusted financial business partner for bottlers. The position requires interaction with a variety of external and internal stakeholders, including daily collaboration with a BPO.

Duties and Responsibilities

Execute the month end close process for assigned areas of responsibility, including monthly reporting, analysis and reconciliations while ensuring the timeliness, accuracy, integrity and quality of the financial statements
Review complex and material reconciliations and journal entries completed by the offshore team (BPO)
Cultivate relationships with assigned bottler for all general accounting activities for all areas above (bottler finance and operations team)
Leverage key business indicators to identify opportunities for process improvement initiatives
Provide financial and project management leadership throughout process improvement initiatives
Coordinate and lead client/stakeholder meetings
Collaborate with department/cross functionally to drive process, performance, and effectiveness
Provide oversight of assigned process and team including partnership, support and continual training of an offshore team
Understand Industry, Bottler & Customer end-to-end processes and key contacts to deliver expected results
Provide technical accounting guidance to support operational decision making based on the role
Act as Subject Matter Expert for multiple business systems including CONA, third party software, and implemented automation technology

Disclaimer: This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change with or without notice.

Key Skills and Abilities

Strong understanding of finance business processes and accounting policies/GAAP
Knowledge of SAP, Advanced-level Microsoft Excel, Power BI, Access Databases & Accg Support Tools (e.g., Blackline)
Strong analytical, problem-solving, decision-making, and communication skills
Ability to manage multiple assignments concurrently and meet deadlines
Process improvement focus
Building strong, trusted internal and external customer relationships
Prior exposure to Financial or Cost Accounting, and related activities, in a professional environment

Education Requirements

Minimum: 4 Year / Bachelor’s Degree — Bachelor’s degree in Accounting or Finance
Preferred: Graduate Degree — Master’s degree and/or CPA preferred

Years of Experience

3 to 5 years of finance and/or accounting experience

Required Travel

Willingness and ability to travel as required based on business need. Less than 5% of travel.

Hybrid Work Environment

CCBSS operates a hybrid working environment. This is a teleworking role that requires working at a CCBSS office location on a regular basis (or a minimum number of days per month or week) at the manager’s discretion. The number of days required at a CCBSS office location is at the manager’s discretion and is subject to change depending on business needs.

Total Rewards, Totally Rewarding

Work-Life Integration - Vacation, floating holidays, parental leave, flexible work environment
Competitive Base Salary - A base salary or hourly wage rate in line with market rates for the job duties and skills required
Rewards & Recognition - Acknowledging our employees’ contributions
Retirement Plans & Guidance - Programs to assist associates in saving for retirement
Health & Welfare Plans - Medical, life, and disability insurance plans

Company Message

Account Support Specialist (Tampa, FL, US, 33617)

Job Summary

The Account Support Specialist is a customer-facing role that provides account management and customer development support to both potential and existing customers in a contact center environment. This role utilizes standardized processes and requires the individual to drive retention of existing customers, manage a portfolio, and qualify potential new customers through solution-based conversations.

Duties and Responsibilities

Deliver professional account management that results in increased volume and profitability through issue resolution and/or the establishment of the value conveyed in the bundle of goods and services.
Understand how individual bottler go-to-market strategies affect customer experiences.
Maintain and/or repair customer relationships to retain customers.
Use available resources to gather data, analyze issues, and make sound decisions.
Analyze data to determine root causes and/or identify opportunities.
Handle customer issues through final resolution.
Resolve Customer Support Tickets (Cases).
Meet and maintain all key performance metrics.
Provide validated, constructive feedback to team leaders to drive individual and team performance.
Handle ad hoc project activities.
Collaborate and actively participate in a teamwork environment to drive engagement.
Work extended periods of sitting, typing, and using multiple computer screens in a fast-paced environment.
Must be flexible to work any shift.

Key Skills and Abilities

Effective and empathetic listening
Building rapport
Relationship building
Critical thinking
Problem-solving
Independent thinking and decision-making
Ability to effectively handle difficult situations
Multitasking and ability to manage multiple channels of communication
Influencing customers and various internal stakeholders
Understanding of customer-facing bottler processes
Intermediate computer skills and ability to troubleshoot issues (e.g., Microsoft Office, Genesys, and Salesforce)
Adherence to process for effective and quality completion of tasks

Education Requirements

Minimum: High School or GED

Years of Experience

2 to 4 years of related experience

Required Travel

Business travel is not required for this position

Hybrid Work Environment

CCBSS operates a hybrid working environment. This is a teleworking role that requires working at a CCBSS office location on a regular basis (or a minimum number of days per month or week) at the manager’s discretion. The number of days required at a CCBSS office location is at the manager’s discretion and is subject to change depending on business needs.

Total Rewards, Totally Rewarding

Work-Life Integration - Vacation, floating holidays, parental leave, flexible work environment
Competitive Base Salary - A base salary or hourly wage rate in line with market rates for the job duties and skills required
Rewards & Recognition - Acknowledging our employees’ contributions
Retirement Plans & Guidance - Programs to assist associates in saving for retirement
Health & Welfare Plans - Medical, life, and disability insurance plans