Coca-Cola Bottlers’ Sales & Services Company, LLC

Accounts Receivable Analyst (Tampa, FL, US, 33617)

Job Summary

Perform all collection activities for customer accounts assigned by territory and/or channel type in accordance with the company’s credit policies and practices in a manner that supports maximum sales, sound receivables, and prompt conversion to cash. Achieve and maintain bottler targets for DSO, currency, SPD, and bad debt.

Duties and Responsibilities

Responsibility for applying the Company's credit and collection policies, practices, and procedures to the requirements of accounts assigned.
Analyze risk exposure based on customer payment patterns and by performing financial analysis.
Review accounts to identify past due customers and take action to resolve any delinquencies.
Plans and maintains a program for the systematic follow-up and collection of amounts due.
Communicate with customers to ensure payments are received within terms. Work with sales management to resolve past due delinquency on accounts as required.
Contact appropriate customers via email or phone, when necessary, to correct, prevent, or minimize delinquency.
Monitors credit limit compliance; takes appropriate action when limits are exceeded; recommends credit limit changes.
Build strong relationships within the customer hierarchy to help resolve complex issues.
Communicate with Key Accounts, Sales Center Managers, and their associate management personnel, accounts that may require being restricted to COD/Product Hold.
Takes appropriate action on collection irregularities, adjustments, and customer complaints as deemed necessary.

Duties and Responsibilities

Obtains Chart of Authority (COA) approval for conversion of charge accounts to a cash status (COD/PH), payment plans, settlements, and the write-off of uncollectible accounts.
Prepare presentations for customers to resolve collection issues.
Request reinstatement of credit privilege when necessary.
Prepare write-offs, adjustments, and bad debt as needed.
Meets and/or exceeds monthly collection and quality targets.
Provide management with status logs and reports as needed.
Follow up and collect on rebills of invalid deductions.
Reconcile national/local account balances as assigned.
Maintain customer information sheets.

Key Skills and Abilities

The consumer products industry and bottling industry are a plus.
Commercial collections experience preferred.
Strong written & verbal communication skills.
Ability to analyze complex problems and identify solutions
Strong negotiation skills.
Strong organizational skills and ability to work in a fast-paced environment.
Proficient in Software applications such as MS Excel, Word, and PowerPoint. Knowledge of pivots and v-lookups.
Experience in SAP, open item accounts receivable system.
A credit check is required for this position in Finance.

Education Requirements

Preferred: 4 Year / Bachelor’s Degree — In Business, Accounting, or Finance preferred, or equivalent related experience preferred.
Minimum: High School or GED

Years of Experience

3 to 5 years of experience in credit and collections.

Required Travel

Willingness and ability to travel or come into the office as required by the business.

Hybrid Work Environment

CCBSS operates a hybrid working environment. This is a teleworking role that requires regular work at a CCBSS office location (at least the minimum number of days per month or week), at the manager’s discretion. The number of days required at a CCBSS office location is at the manager’s discretion and is subject to change depending on business needs.

Total Rewards, Totally Rewarding

We are one family supporting the Coca-Cola bottling system in North America. Our work is indispensable to our partners and makes an impact in the communities where we operate. We are committed to workplace diversity and to rewarding exceptional performance. We expect a lot from our team — after all, it’s their exceptional work that helps CCBSS support the Coca-Cola bottling system in North America. To keep everyone motivated and energized, we offer a comprehensive benefits and rewards package.

Work-Life Integration - Vacation, floating holidays, parental leave, flexible work environment
Competitive Base Salary - A base salary or hourly wage rate in line with market rates for the job duties and skills required
Rewards & Recognition - Acknowledging our employees’ contributions
Retirement Plans & Guidance - Programs to assist associates in saving for retirement
Health & Welfare Plans - Medical, life, and disability insurance plans

Company Message

Coca-Cola Bottlers’ Sales and Service, LLC is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Equipment Services Coordinator (Dispatch and Customer Service) (Tampa, FL, US, 33617)

Job Summary

The Senior Equipment Services Logistics Coordinator is responsible for the effective and efficient scheduling of 15+ technicians daily. Requires immediate and direct interface with Field Service Supervisors, Customers, Sales, and other Coca-Cola Service teams throughout the day. Helps identify gaps in schedules, zone coverage, and skill sets. Provides input regarding adding install/service technician capacity, including overtime as driven by backlog volume spikes against capacity. Find solutions to the exceptions, which can require working with Field Service Supervisors, Team Managers, and other Senior Coordinators, Customers, and Technicians. This role works in the SAP application in support of bottler/client/field service for service activities, as well as works with the Field Service team, identifying service calls in need of ordering parts, performing market searches, processing purchase orders, and tracking parts. Handles project-related work such as inventory support, planning for large order requests from sales, and processing returns. Ensure calls are completed in a timely manner with a focus on service level agreements. Research ticket scheduling issues using multiple complex screens and mapping programs. Requires the ability to make complex logic-based decisions about customer scheduling priorities when faced with demand greater than capacity supply and expedited need. The Senior Equipment Services Logistics Coordinator is responsible for coordinating all equipment requests originating from all Sales Organizations. The Senior Coordinator is also responsible for managing all requests from all parties within the Bottler Organization. Must confirm the work requested with the customer, communicate with Full-Service Vending when appropriate, communicate with the Make Ready Centers for bottle/can and fountain equipment, and create routes for Bottlers to execute the activities and follow up to ensure execution.

Duties and Responsibilities

Monitor install/service technician routes, working directly with the Field Service Supervisors as needed to make logic-based decisions (zone changes, scheduling adjustments, and resolving critical customer issues).
System application and navigation strength using multiple screens. Multi-task against a variety of deadlines and applications.
Update and make changes to technician routing profiles for skills, permits, and zones, etc.
Monitor pending/on-hold activities for next action (i.e., email, escalation, cancellation).
Schedule in the system, using market knowledge, maps, calendars, technician skills, availability, and field recommendations, ensuring full routes and maximum technician efficiency.
Reviewing incoming requests timely for accuracy, verifying customer readiness, plan, and schedule to customer readiness, making ready centers guidelines, Full-Service guidelines, equipment availability, and bottler requests.
Include confirmation of make-ready centers and the ability to meet emergency/special request equipment needs.
Include additional shipment needs due to special projects.
Handle accurate rescheduling of incomplete activities as quickly as possible, coordinating with functional groups as needed to get work completed.
Monitor and respond to incoming emails and/or calls relating to special requests, projects, or Sales support requests. Participate and execute Strategic Initiatives to drive organizational efficiency.
Monitor for and process all Field Service requests, including manually completing service activities, market searches, order parts, ensuring purchase orders and ticket completion, executing parts transfers, and adjusting part quantities per bottler guidelines.

Duties and Responsibilities

Update Field Service employee profiles and implement alterations for the swapping of Field Service technician vehicles, employee types, service locations, skills, contact information, and shipping addresses.
Monitor, communicate, and resolve Customer Support Tickets promptly to ensure customer and bottler’s needs are met.
Act as a subject matter expert to front-line associates for process questions by directing associates to online tools and resources and by giving guidance for de-escalating customers.
Support the business by directly interacting with irate customers, customers with lingering issues, and/or customers with complex calls after an unsuccessful first attempt at resolution by the front-line associate.
Collaborate with cross-functional departments to highlight and determine the most effective way to resolve customer issues. Ensure a timely and satisfactory response is received by the customer.
Serve as subject matter experts across various process functions (i.e., equipment service requests and general customer support inquiries) by leveraging the correct business procedures and/or engaging the applicable business owners as needed.
Maintain accurate details of escalated calls. Serve as a resource to the training group by analyzing and providing feedback on process question trends, common customer issues, and/or training opportunities.
Identify opportunities where process improvement or information management may increase the department’s efficiency. Make recommendations to management for additional research and implementation.
Ensure backlog of work is processed efficiently by implementing established procedures, and resources are effectively assigned to high-priority tasks during disaster recovery efforts.
Receive inbound calls and create customer service tickets and equipment service tickets
Transfer calls as required to the appropriate department

Key Skills and Abilities

Advanced communication skills
Organizational skills
Intermediate Microsoft skills

Education Requirements

High School diploma or GED

Years of Experience

1 to 2 years of experience in business experience in the beverage industry, customer service or logistics/transportation and service or logistics industry knowledge.

Required Travel

Travel is not expected in this job, however, employees may be asked to travel for meetings or training on occasion.

Hybrid Work Environment

CCBSS operates a hybrid working environment. This is a teleworking role that requires working at a CCBSS office location on a regular basis (or a minimum number of days per month or week) at the manager’s discretion. The number of days required at a CCBSS office location is at the manager’s discretion and is subject to change depending on business needs.

Total Rewards, Totally Rewarding

Work-Life Integration- Vacation, floating holidays, parental leave, flexible work environment
Competitive Base Salary- A base salary or hourly wage rate in line with market rates for the job duties and skills required
Rewards & Recognition- Acknowledging our employees’ contributions
Retirement Plans & Guidance- Programs to assist associates in saving for retirement
Health & Welfare Plans- Medical, life, and disability insurance plans

Company Message

Corporate Paralegal (Atlanta, GA, US, 30313)

Job Summary

This position is a paralegal role that supports all service divisions of CCBSS, including Procurement, Customer Business Solutions, and Business Services. This role requires a utility player who can adapt to changing business needs and provide cross-functional support as required. Working under the direction of attorneys and the senior paralegal, this paralegal will review and prepare contracts using approved templates and playbooks, track revisions, and assist with coordinating the negotiation workflow. In doing so, the candidate must be comfortable using approved AI tools (as permitted by Company policies) to support drafting, research, issue spotting, and workflow efficiency. This role will also support the Legal, Finance, and Human Resources departments with Company projects, including corporate governance, drafting and maintaining policies, assisting with risk management programs, and supporting overall company compliance.

The successful candidate will support a high volume of general contracting and compliance matters by organizing information, preparing initial drafts, processing redlines, and ensuring requests move forward efficiently. The paralegal filling this role is someone who has experience drafting legal agreements, is detail-oriented, eager to learn, and able to prioritize a high volume of assignments to meet critical deadlines. Further, the candidate must have strong communication skills and be comfortable working in a cross-functional team setting, including meeting with business clients independently to identify issues, using judgment to escalate matters to attorneys or senior paralegals as appropriate.

This role may also provide executive administrative support, as needed, including calendar management, travel arrangements, and other time-sensitive support for senior leadership. The role may also occasionally provide general office support and assistance in coordinating meetings and events.

Duties and Responsibilities

Prepare initial drafts of supply and services agreements using approved templates, clause libraries, and guidance from attorneys and senior paralegals.
Process and track contract redlines (including versions, comments, and status) and route items for review and approvals.
Respond to requests from internal and external stakeholders; review correspondence on behalf of the Company, and respond appropriately after consultation with stakeholders
Educate and train associates on Company policies and the contracting process
Support compliance activities by assisting with policy updates, compiling documentation, and helping monitor required trainings and attestations
Evaluate and resolve requests from internal associates regarding Company policies and compliance
Assist Executives with risk management projects and programs
Miscellaneous duties, including project management and legal research, as assigned by Company attorneys

Key Skills and Abilities

Must have relevant experience drafting contracts in a corporate setting and must be able to demonstrate specific knowledge and understanding of standard contractual terms (e.g., indemnification, limitations of liability, warranties, etc.) and their significance in an agreement.
Must have knowledge of all MS Office tools (e.g., Word (including working with the track changes function), PowerPoint, Excel, Copilot, Outlook) and Adobe tools
Must have attention to detail, and possess strong analytical and problem-solving skills
Must have excellent written and verbal communication skills
Must have excellent planning and time management skills, be organized, and be able to articulate, prioritize, and manage multiple assignments and deadlines, including timely follow-up with clients.
Must be able to work independently, take initiative, and drive processes with little guidance
Must be flexible and adaptive in handling urgent matters.

Education Requirements

Minimum - Bachelor's Degree

Years of Experience

4 years relevant experience drafting contracts in a corporate setting, and must be able to demonstrate specific knowledge and understanding of standard contractual terms (e.g., indemnification, limitations of liability, warranties, etc.) and their significance in an agreement

Required Travel

Willingness and ability to travel as required by the business

Hybrid Work Environment

Total Rewards, Totally Rewarding

Work-Life Integration - Vacation, floating holidays, parental leave, flexible work environment
Competitive Base Salary - A base salary or hourly wage rate in line with market rates for the job duties and skills required
Rewards & Recognition - Acknowledging our employees’ contributions
Retirement Plans & Guidance - Programs to assist associates in saving for retirement
Health & Welfare Plans - Medical, life, and disability insurance plans

Company Message

Coca-Cola Bottlers’ Sales and Service, LLC is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, or basis of disability or any other federal, state, or local protected class.

Accounting Specialist - RTR General Accounting (Tampa, FL, US, 33617)

Job Summary

This position is responsible for providing business process and financial accounting support and expertise for assigned areas of responsibility, specifically supporting the General Accounting Center of Excellence (COE) team, primarily in Client Services and Payroll Accounting. Specific examples of areas within the COE are: Payroll accruals, Payroll deductions, Equity investments, Long-Term and Short-Term notes, Workers' Compensation and General Liability Insurance, Manual Accruals, GRIR accounting, AP and AR trade activity accounts, Miscellaneous A/R, Bad Debt Reserve accounting, and Income Tax accruals.

This position oversees financial activities affecting the bottler's financial statements, ensuring the accuracy and timeliness of month-end close processes, journal entries, and account reconciliations. Furthermore, it provides financial reporting and analysis, technical accounting guidance, and audit support to client bottlers.

This role involves developing sustainable relationships with internal and external stakeholders, establishing oneself as a valued and trusted financial business partner for bottlers. The position requires interaction with a variety of external and internal stakeholders, including daily collaboration with a BPO.

Duties and Responsibilities

Execute the month end close process for assigned areas of responsibility, including monthly reporting, analysis and reconciliations while ensuring the timeliness, accuracy, integrity and quality of the financial statements
Review complex and material reconciliations and journal entries completed by the offshore team (BPO)
Cultivate relationships with assigned bottler for all general accounting activities for all areas above (bottler finance and operations team)
Leverage key business indicators to identify opportunities for process improvement initiatives
Provide financial and project management leadership throughout process improvement initiatives
Coordinate and lead client/stakeholder meetings
Collaborate with department/cross functionally to drive process, performance, and effectiveness
Provide oversight of assigned process and team including partnership, support and continual training of an offshore team
Understand Industry, Bottler & Customer end-to-end processes and key contacts to deliver expected results
Provide technical accounting guidance to support operational decision making based on the role
Act as Subject Matter Expert for multiple business systems including CONA, third party software, and implemented automation technology

Disclaimer: This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change with or without notice.

Key Skills and Abilities

Strong understanding of finance business processes and accounting policies/GAAP
Knowledge of SAP, Advanced-level Microsoft Excel, Power BI, Access Databases & Accg Support Tools (e.g., Blackline)
Strong analytical, problem-solving, decision-making, and communication skills
Ability to manage multiple assignments concurrently and meet deadlines
Process improvement focus
Building strong, trusted internal and external customer relationships
Prior exposure to Financial or Cost Accounting, and related activities, in a professional environment

Education Requirements

Minimum: 4 Year / Bachelor’s Degree — Bachelor’s degree in Accounting or Finance
Preferred: Graduate Degree — Master’s degree and/or CPA preferred

Years of Experience

3 to 5 years of finance and/or accounting experience

Required Travel

Willingness and ability to travel as required based on business need. Less than 5% of travel.

Hybrid Work Environment

Total Rewards, Totally Rewarding

Work-Life Integration - Vacation, floating holidays, parental leave, flexible work environment
Competitive Base Salary - A base salary or hourly wage rate in line with market rates for the job duties and skills required
Rewards & Recognition - Acknowledging our employees’ contributions
Retirement Plans & Guidance - Programs to assist associates in saving for retirement
Health & Welfare Plans - Medical, life, and disability insurance plans

Company Message

Coca-Cola Bottlers’ Sales and Services, LLC is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.